Virtual Lab FAQ

Yes, the Virtual Lab is accessible off campus. You may connect from home, coffee shop, or any where with a high speed internet bandwith.

No, the CoE Virtual Lab Desktop Applications are exclusive to College of Engineering students and faculty. All other students do have access to Web Publish apps Excel and Access.

Yes, you will need to install the latest Citrix Workspace client on your system. The links to the installation files are found on the main portal (https://coe.miami.edu/virtuallab)

Save your work to:

1) Your local drive under This PC > Local Disk: (C: on COMPUTER NAME) > Users > username > Documents

2) Temporarily save to the virtual machine desktop and upload file to a cloud storage of your choice.

SAVE PERIODICALLY TO AVOID LOST WORK!!!!!!

See Page 3 of the listed guides below for further details:

Open your file(s) by:

1) Navigating to your local drive under This PC > Local Disk: (C: on COMPUTER NAME) > Users > username > Find folder in which your files are located in your drive.

** You should receive a pop requesitng access to your local drive on first attempt. Select Read/Write from the options.**

2) Open your cloud storage solution and download you file to the virtual desktop. Periodically save your work and upload a updated version to your cloud storage. Box and OneDrive shortcuts available on the desktop.

SAVE PERIODICALLY TO AVOID LOST WORK!!!!!!

See Page 3 of the listed guides below for further details:

Engineering Virtual Lab is available for only College of Engineering students and faculty.

If you are a student transfering schools within UM or enrolled in an Engineering course, please have your professor submit a support request on your behalf via the button below.

If you are a Engineering student, please submit a support request.

REQUEST SUPPORT 

Please try reseting the Citrix Workspace client from the bottom right corner taskbar. 

Right click on the Citrix icon and select Advanced Preferences. 

Click on Reset Citrix Workspace and then try the open link again on the webpage.

You may experience fluctating resolution issue when using certain applications. This seens more noticable with SolidWorks. The following are recommendations to aid this symptom.

1) Always work in full screen mode on the virtual desktop and the application window maximized.

2) Enable HIGH DPI settings on Citrix Workspace Client.

Click here for a step by step guide to enable HIGH DPI

If you saved to a folder on your local drive that is not under C:\Users\username folder, this may be an issue with file permissions between the virtual machine and your local drive. Please retry saving your work under the recommended folder structure.

We have also notice cases where the file was saved to C:\Users\username\Documents but does not appear using the File Explorer Documents shortcut. In this case, navigate by going to This PC > Users> username > Documents to see if the file is there.